FREQUENTLY ASKED QUESTIONS



1. Do I need an aftermarket follower for my Stoeger?
2. Why didn't I receive a confirmation email on my order?
3. Does the blue color on your parts match the blue parts on my M3K?
4. Do I need a Benelli extractor?

 
1. Do I need an aftermarket follower for my Stoeger?
The short answer is maybe. There are 2 different followers available from the factory. Originally all M3Ks shipped with an orange plastic follower. THESE DO NOT FUNCTION with a magazine extension tube! The plastic has a sharp corner with a small lip on it that will get caught where the extension meets the factory tube. Since they were made aware of this, they have started using the original black anodized aluminum followers that came with the M3000. These work more often than not, but they are shorter than our improved low-drag follower and have more surface area so they are more prone to malfunction if the tube is dirty. We recommend using our low drag follower for any high volume shooting situation, but the black factory follower may give good service as long as the tube is clean and dry.
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2. Why didn't I receive a confirmation email on my order?
We have discovered that it is VERY common, especially for users of gmail and hotmail accounts, for the default spam/junkmail filter settings to intercept this email. It is sent as an autoreply immediately upon submission of the order, which some email providers interpret as spam. If you do not receive the email within 5 minutes of placing the order, it is most likely (depending on your filter settings)in your junkmail folder or your trash can. Please check your filter settings and these locations before emailing us.
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3. Does the blue color on your parts match the blue parts on my M3K?
No it does not. We use a Brite-dip Anodizing process that gives a glossy royal blue color. The blue color on the M3K factory parts varies quite a bit from gun to gun, and often even on the same gun. We have seen colors from almost baby blue to greenish blue, and always in a matte, non-glossy finish. Since the factory colors vary so much, we did not attempt to match. We send a color sample to our anodizer with every lot of parts, so lot-to-lot variations are kept to a minimum.
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4. Do I need a Benelli extractor?
The occasionally reported extraction issues in the Stoegers are typically caused by poor quality ammo, or by burrs in the extractor slot from the manufacturing process. If you remove the factory extractor and deburr the slot before the extractor is badly scratched the a replacement is not necessary. If the extractor is badly scratched on the sides before the problem becomes apparent, then the extractor will need to be polished smooth before re-installing, or replaced. If you put a Benelli extractor in the gun WITHOUT removing the burrs, it will work for a while until the replacement is damaged, and then the problem will return.
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